Now more than ever before employers are realising the importance of hiring staff based on attitude instead of skills alone. One of the primary reasons is that skills can be taught and learnt but it is far more challenging to have a staff member change or unlearn an old behaviour or attitude – if they are able to let go of it at all. Integrating staff into an environment where their attitudes, ethics or personalities don’t mesh with the predominant corporate culture is also another major pitfall of hiring based on skills only. However, after a dream team of hardworkers with great attitudes have been assembled, this leads organization to the question of whether or not to utilize the next opportunity, taking the responsibility of further training and educating staff members, this is why they should be capitalizing on it.
Investing into the business
Employees are the driving force behind the organization and mostly responsible for its success. By training and educating employees, business owners are able to choose which specific skills are injected into their companies to meet possible future needs and address any current weaknesses. Simply put, educating your staff helps run a business better.
Cultivate knowledge transfer and cross training
Cross training employees means that multiple employees will have the skillset to be proficient in a variety of aspects in the business. This also assists in creating the flexibility and freedom to have various employees fulfil a certain role or position making way for decentralisation, expanding nationally, dealing with absences or establishing a schedule on a rotational basis.
When organisations invest into their workforce it keeps employees feeling valued and motivated with an improved self-esteem and higher morale within the company. This in turn produces an increased sense of loyalty meaning higher employee retention which in itself saves the company time and money in having to replace employees.
Hiring from within the company
Training the people representing and managing the business makes hiring within the company a time saving and money saving exercise. Upskilling staff makes promotion within the organisation not only a possibility but also a logical next step and staff will feel as though the company values them due to the investment being made. Well trained staff can be the difference between a good organisation and an outstanding one because in order to create something special, you have to build it and mould it first.
The tools are readily available
There are numerous courses and training formats available to suit the skills and time constraints of employees and with the amount of advanced e-learning platforms on the market such as the MasterPass system. There are also tutoring apps like ERA (Exam, Revision, Assignment), offering 24/7 support for part time students as it is perfectly suited in cases when employees require additional support or have hectic or unusual work hours.
Do you think that companies upskilling their staff will up their rate of growth and innovation for both staff and the organisation? Tell us in the comment section below.